Paul Gallegos paul.gallegos@dkcomm.net Summary: Extremely experienced consultant, author, administrator and manager with specialties in Unix-variant and Windows operating systems, internet mail transport (Sendmail, MS Exchange), and anti-virus/intrusion security administration in industry-leading system architectures at all technical levels.   Professional Experience: Wells Fargo, NA - Chandler, AZ Info Security Engineer 2008-present Information Security Engineer for Enterprise Identity Management. Responsible for production and non-production environmental support including Operating Systems, Infrastructure Software, and Database. Assist development team as necessary for release facilitation, continually assess and reevaluate environment to recommend changes or improvements for performance increases, capacity growth, and efficiency. Coordinate with outside vendors for patches and/or fixpacks and problem resolution.   Wells Fargo, NA - Chandler, AZ Technical Team Lead 2003-2008 Production Workflow Coordinator for Infrastructure Build and Support Services (IBSS) Lending group. Responsible for all production, disaster recovery, and Prod-Fix level workflow, including Problem Resolutions, Change Management and inter-team/multi-team coordination. Recognized as an authority on Processes by peers, senior management, and vendors.   TMP Worldwide - Phoenix, AZ Senior Consultant 2000-2003 Project Lead for IBM Global Services' Enterprise Resource Management Performance Management team contracted to American Express. Project design architect and implementation lead for Phoenix-area monitoring Tools roll-out. Recognized as an authority both internally and externally by peers, senior management, and vendors for expert technologies including operating system software, performance management, capacity planning, web-based application programming, and complex logic techniques. Created and led training of personnel in Tools usage. Lead Performance Manager for several Tier-1 projects including Online Brokerage, International Membership Rewards (STAR), Lotus Notes, and Information Delivery Network (IDN/Fraud Prevention). Member of New York disaster recovery effort stemming from 9/11/01. Responsible for stress-testing Online Brokerage services Project Uplift to upgrade hardware and software. Responsible for Service Reporting project from conception to production, including installation, customization, upgrades and maintenance of the Agents and SR database - utilizing Oracle 8.1.x and appropriate database tools - and creation of SQL queries against the SR database for report generation. Rotate with other members of team on after hours on-call duties.     Paradigm Investment Services - Greenwich, CT Director, Information Technology 2000 Directed professional in-house staff (systems analysts and technical management) and contracted resources so that the information needs of the company were attained. Provided operations support of the company's wide area network, including operations of hardware and software and Problem/Change Management. Ensured the security and reliability of IT resources within the company. Provided central support for management of information and IT, including strategic planning, facilitation effective planning in the company, technology architectures, IT policy and standards, and quality assurance. Identified long-term/evolving needs in the IT area. Implemented a regular review and verification of the company's IT inventory. Coordinated and managed the relocation of administrative systems to new corporate headquarters, including installation of internal networking and dedicated computer center with raised floor, power and air conditioning, and security. Set up corporate accounts with hardware and software suppliers, in conjunction with the Finance department, to be able to manage financial resources in a more responsible manner. Created and assembled documentation for installation and procedures for hardware and software infrastructure.     IDG Books Worldwide - Foster City, CA Freelance Technical Editor 1999 Reviewed manuscripts for technical inaccuracies. Performed all steps listed by authors to complete proofs of concept. Performed all lab exercises, including cross-checking of references and Internet URLs. Ensured all chapter objectives are covered and information was clear and understandable. Strengthened weak exam questions and created new exam questions where warranted.     TMP Worldwide - Phoenix, AZ Consultant 1998-2000 Aerospace Support point of contact for The Boeing Company IS Division. Project Lead for Systems and Logistics Integration Capability (SLIC) systems. Maintained hardware and software to comply with MIL-STD-1388-2B standards. Conducted studies to determine user needs. Participated in development of new and modified systems from concept to completion. Specified hardware and operating system requirements. Rotated with other members of team for after hours on-call duties.     G4 Information Technologies - Phoenix/Tucson, AZ President/Chief Consultant 1997-2008 Company founder and chief consultant. Platforms cover Linux, Windows, Unix-variant, and Macintosh. Services include system architecture and design, system administration - onsite and remote, performance analysis and capacity planning, web programming, Internet security, and disaster recovery. Clientele include the University of Arizona Economic Science Laboratory in Tucson, AZ, Clarus Corporation in Suwanee, GA, Kingdom Consulting in Atlanta, GA, The J.Arkadia Corporation in Tucson, AZ, eRecruiter LLC in Atlanta, GA, PM Technologies LLC in Duluth, GA, and The Coyote Grill Restaurant in Scottsdale, AZ.     Tucson Newspapers Inc. - Tucson, AZ Publishing Systems Administrator/Analyst 1996-1998 Directed computer room operations and personnel as necessary. Performed independent network administration of UNIX- and PC-based network systems including complex and varied programming, task assignments and analysis of newspaper prepress database and workflow. Specified and modified network configurations and computer programs. Conducted studies to determine user needs and participated in the development of new and modified systems from concept to completion. Responsible for off-site and local backups, user setup, on-line and archived database maintenance. Internal consultant and provider of technical assistance as necessary. Primary Windows and Microsoft network support.     University of Arizona - Tucson, AZ Systems Administrator 1995-1996 Administrated all servers and network for Department of Statistics, including DEC 4000 workstations running Ultrix and PCs running Windows for Workgroups 3.11. Implemented new physical security systems and data recovery processes.     Economic Science Laboratory - Tucson, AZ Systems Support Technician 1995-1996 Responsible for upkeep and support of PC labs, network, and RISC machines. Maintained inventory and catalog listing of equipment for departmental records and troubleshooting. Maintained WWW and anonymous FTP sites.     University of Arizona - Tucson, AZ Consultant 1993-1995 Consultant for Center for Computer and Information Technology (CCIT) Help Desk. Provided direct assistance for faculty, staff, and students in a wide range of topics in both hardware and software with varying degrees of difficulty. Kept software packages up-to-date with latest technology.     University of Arizona Telecommunications - Tucson, AZ Network Operations Technician 1991-1995 Manned trouble line in Telecommunications (TELCOM) Department. Responsible for monitoring of IDX 3000 systems, campus Ethernet connections and US West-operated university phone lines. Dispatched technicians if necessary, provided direct assistance for faculty, staff, and students whenever possible, and responsible for data and voice triage.     University of Arizona - Tucson, AZ Network Technician 1989-1991 Contributed to construction, installation, and minor repair of PCs and operation, setup and maintenance of broadband network. Administered operational control of network.   Education: Bachelor of Arts in Creative Writing, Mathematics minor University of Arizona, Tucson, Arizona 1997   Professional Certifications: Digital Metrics Certified Linux Administrator Digital Metrics, Inc., Escondido, California 1999 Level 1 Certified Linux Administrator Linux Professional Institute, Brampton, Ontario, Canada 2000   Awards and Recognition: Received Quick Wins appreciation award from American Express for efforts in Online Brokerage critical issue resolution in July 2002. Recognized for efforts by American Express Storage Capacity Planning team for implementing storage data management solutions in October 2001. Received appreciation award from American Express for efforts in Server Build Update 1.1 (Phoenix-area only) in April 2001. Received appreciation award from American Express for efforts in Online Brokerage Project Uplift in March 2001. Received Quick Wins appreciation award from American Express for efforts in performance tool roll-out in December 2000. Received Teammate Appreciation Award from The Boeing Company for instrumental work on military classified data servers in March 1999.   Publications: Slackware Linux for Dummies. Published by John Wiley and Sons, May 2000. "The Shot Heart 'Round the World, Version 2." Published on Internet news site Linux Today (linuxtoday.com) in April 1999 and co-authored with Paul Ferris. "The Dissection of 'Weak Value Propositions' - a Response to Ed Muth." Published on Internet news site Linux Today (linuxtoday.com) in February 1999 and co-authored with Paul Ferris.   Applicable Skills: Solaris/SunOS, AIX, HP-UX, Ultrix/Tru64, BSD-Unix Slackware Linux, RedHat Linux, CentOS Linux Windows 2003 Server sendmail, Apache/Apache-SSL, SSH, MySQL Microsoft Exchange, Microsoft Office suite PC-compatible hardware from 286's to present-day Intel and AMD Midrange server hardware (Sun, IBM, HP/Compaq) Cisco router and firewall setup, installation and maintenance. In-depth knowledge of BMC Patrol software suite of applications Network Appliance; VALinux; Penguin Computing; BigIP; Cobalt RaQ PHP, shell scripting, SQL, perl 4.x/5.x, HTML 3.2/4.0, CGI scripts, C   Other Affiliations / Activities: Founding Father of Pi Kappa Phi's Beta Theta chapter at the University of Arizona. Former Vice-President of Hardware And Computing Knowledge Society (HACKS). Former MIS Director for Tucson Animation Screening Society (TASS) and tass-anime.com cluster administrator. Study of Japanese culture. Study of foreign languages (French, Spanish, Portuguese, Japanese). Study of English and Modern Literature.